LiveSolver Privacy Policy

Effective Date: March 22, 2026 Last Updated: March 22, 2026

This Privacy Policy describes how LiveSolver ("we," "us," or "our") collects, uses, and protects your information when you use the LiveSolver application, website, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information as described in this policy.

1. Information We Collect

1.1 Information You Provide

  • Account Information: When you create an account, we collect any information you provide during registration.

  • Hand History Data: Poker hand records, session details, player names, card data, and related content that you input into the Service.

  • Pairing Codes: Codes generated within the Service to link your mobile device to a desktop connector application.

  • Support Communications: Any information you provide when contacting us for support.

1.2 Information Collected Automatically

  • Device Information: Device type, operating system version, and unique device identifiers.

  • Usage Data: Features accessed, actions taken within the Service, timestamps, and general usage patterns.

  • Log Data: Server logs that may include your IP address, request timestamps, and error information.

  • Network Information: The type of network connection used to access the Service.

1.3 Information We Do Not Collect

  • We do not collect financial or payment card information directly. If payments are processed, they are handled entirely by third-party payment processors.

  • We do not knowingly collect information from users under the age of 18.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.

  • Process and transmit your hand history data as directed by you (e.g., exporting to third-party analysis tools or desktop connector applications).

  • Authenticate your identity and secure your account.

  • Communicate with you regarding the Service, including responding to support requests.

  • Monitor and analyze usage trends to improve the Service.

  • Detect, prevent, and address technical issues, fraud, or security incidents.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

3.1 At Your Direction

When you use features that transmit data to third-party services or applications (such as exporting hand histories to external analysis tools), your data is shared with those services as you direct. Your use of those third-party services is governed by their own privacy policies.

3.2 Service Providers

We may share information with third-party service providers who assist us in operating the Service (e.g., cloud hosting, authentication services). These providers are contractually obligated to use your information only as necessary to provide services to us and in a manner consistent with this policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4. Data Storage and Retention

4.1 Where Data Is Stored

Your data may be stored locally on your device, on servers operated by us or our service providers (which may be located in the United States or other jurisdictions), or transmitted to third-party services at your direction.

4.2 Retention Period

We retain your personal information and hand history data for as long as your account is active or as needed to provide the Service to you. Some data may be retained in backups or logs for a limited period, or as required by law.

4.3 Local Data

Data stored locally on your device is under your control. Uninstalling the application or clearing application data may result in the permanent loss of locally stored data. We are not responsible for data stored on your device.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

  • Encryption of data in transit using industry-standard protocols.

  • Secure authentication mechanisms.

  • Access controls to limit who can access user data.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your information. You are responsible for maintaining the security of your own devices and account credentials.

6. Your Rights and Choices

6.1 Access and Correction

You may access and update your account information through the Service at any time.

6.2 Data Export

You may export your hand history data through the features provided in the Service.

6.3 Account Deletion

You may request deletion of your account and associated data by contacting us at the email address below. We will process your request in accordance with applicable law.

6.4 Opt-Out

If we send promotional communications, you may opt out by following the unsubscribe instructions in those communications.

7. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

8. International Users

If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our servers or service providers are located. By using the Service, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your jurisdiction of residence.

9. Third-Party Links and Services

The Service may contain links to or integrations with third-party websites, applications, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other reasonable means. Your continued use of the Service after such changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@livesolver.com